Refund policy

Refunds, Returns & Order Cancellations

At Krazy Ambitions, customer satisfaction is important to us. Please review our policy before placing your order.

Order Cancellations

Orders may be canceled within 24 hours of purchase, provided the order has not already been processed or shipped. To request a cancellation, please contact our customer support team as soon as possible with your order number. Once an order has entered processing or has shipped, it cannot be canceled.

Returns

We accept returns within 14 days of the delivery date for eligible items. To qualify for a return, items must be:

Unworn, unwashed, and in their original condition.

Free of stains, odors, or damage.

Returned with all original tags and packaging.

Customers are responsible for return shipping costs unless the item received was incorrect or defective.

Refunds

Once your returned item has been received and inspected, we will notify you of the approval or denial of your refund. If approved, your refund will be issued to your original payment method within 5–10 business days, depending on your financial institution.

Original shipping charges are non-refundable unless the return is due to an error on our part or a defective product.

Non-Returnable Items

The following items are not eligible for returns or refunds:

Sale, clearance, or final sale items.

Gift cards.

Items that have been worn, washed, altered, or damaged after delivery.

How to Request a Return or Refund

To begin a return, refund, or cancellation request, please contact our customer support team with:

Your full name

Order number

Reason for your request

Photos (if the item is damaged or incorrect)

Our team will review your request and provide return instructions if your request is approved.